Privacy + Terms Agreement
Dono mein aapka account creation, payment info sharing, aur account closure process same tareeqe se describe kiya gaya hai.
LEGAL REFERENCE
12r par Privacy Aapki Zaroorat
Hamari platform par aap jo information share karte ho—aapka naam, JazzCash ya Easypaisa account, aapke khel ki history—un sab ko hum gulab se handle karte hain. Yeh policy...
Data encryption tamam jagahJazzCash, Easypaisa, SadaPay secureAapka khelne ka record private
Hamari Privacy Posture aur Jurisdiction
12r Pakistan aur supported ilaqon mein kaam karta hai jahan local qanoon ijazat deta hai. Jab aap account kholte ho, tum hamara privacy notice accept karte ho. Hum aapka personal information—email, phone number, payment details—sirf un maqsad ke liye isteemal karte hain jo hum ne describe kiya hai: aapka account handle karna, deposits aur withdrawals process karna, aur fraud se baachna. Agar
kisi baahri country ke qanoon ka jaroor padhe, hum un ko follow karengy. Lekin by default hamara posture Pakistan-centric hai aur hum aapka data Pakistan aur locally approved servers par store karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HMARE STANDARDS
Privacy Credibility: Hamne Kyun Yakeen Rakho?
12r hamari privacy policy ko independently audit nahi karata, lekin hamara infrastructure third-party security firms ke zariye test hota hai. Hamara deposit flow—JazzCash, Easypaisa, SadaPay aur Raast ke...
Encryption Standard
Hamari lobby aur account dashboard TLS 1.3 use karte hain. JazzCash aur Easypaisa transactions tamam protected transmission mein hote hain.
Server Location
Personal data Pakistan-based data centers mein store hota hai, jis se local data sovereignty laws respected ho'te hain.
Payment Compliance
Hamara payment gateway SadaPay aur Raast ke official infrastructure use karta hai, jo already State Bank compliant hai.
Access Control
Sirf authorized employees jo 12r mein kaam karte hain un ko hi customer data dekhnay ka access hai, aur sab...
Incident Response
Agar kahin data breach ho jaye, hum notify karte hain affected users ko 72 ghante ke andar, jaise qanoon ke...
Regular Updates
Hamara privacy policy quarterly update hota hai jab naye regulation ya platform change ho'te hain.
CONSISTENCY CHECK
Hamara Privacy Policy aur Sibling Pages mein Consistency
12r ka privacy policy, Terms of Service, aur Responsible Disclosure policy sab ek-dosre ke saath aligned hain. Jab aap Terms padhte ho, aap payment security ke baare mein jante ho; jab aap...
Cookies Disclosure
Privacy policy mein hum specify karte hain ke 12r.best par kaunksi cookies use hote hain (session, analytics, marketing). Terms mein bhi same list hai.
Third-Party Data Sharing
Privacy mein likha hai ke hum payment partners ko aapka info share karte hain. Terms mein bhi ye same point clear hai.
Data Retention Periods
Hamara policy bolti hai ke account data 3 saal tak keep hota hai settlement ke baad. Support pages par bhi ye timeline consistent hai.
User Rights & Deletion
Privacy mein aapko right hai apna data delete karnay ka. Terms mein account closure process mein bhi ye right confirm hai.
Dispute Resolution
Agar privacy issue ho, Terms mein likha dispute process hamara privacy team bhi follow karta hai.
Language & Jurisdiction
Tamam policy documents Pakistan jurisdiction ke under likha hain aur Roman Urdu mein available hain.
Privacy Framework: 12r Par Kaunksi Cheezein Surakshit Hain
Hamara platform privacy ke liye specific features add kiye hain taki aap apne account par control rakh sako. JazzCash se deposit karne ke baad, aapka transaction...
Session Privacy
Jab aap logout karte ho, aapka session immediately expire ho jata hai. Dusra person aapka account nahi dekh sakta bhale computer same ho.
Payment Masking
Account history mein aapka JazzCash number last 4 digits tak hi dikhta hai. Full number sirf verification time pe disclosed hota hai.
Two-Factor Authentication
Strong login ke liye aap 2FA enable kar sakte ho. SMS via Jazzcash network aur email dono options available hain.
Activity Log
Hamara Settings panel mein aapka login history, withdrawal requests, aur support chats sab record hote hain jo aap audit kar sakte ho.
Data Download
Privacy settings mein ek button hai 'Download My Data'—aapka tamam personal info, transactions aur preferences ek ZIP file mein milte hain.
Withdrawal Verification
Koi bhi withdrawal ke liye 2-step verify karna padta hai: SMS confirmation aur account password re-entry, jisse fraud prevent ho.
Privacy Policy: Zyada Poochay Jaane Wale Sawal
Deposits aur withdrawals process karne ke liye. Hamara payment gateway ko verify karna padta hai ki aap legitimate ho aur fraud nahin. JazzCash number encrypted format mein store hota hai aur sirf payment reconciliation ke liye use hota hai.
Nahi. Hamara khel ka record sirf 12r mein hai. Payment info Easypaisa ko jaata hai kyunke transaction process karna padta hai, lekin aapka account balance, bets, ya wins share nahi hote.
Deletion request ke baad ham 30 ghante mein account deactivate kar dete hain. Personal data 90 din baad purge hota hai. Legal holds (tax, fraud investigation) ke liye data longer period ke liye retain ho sakta hai.
Haan, security ke liye. IP aur device fingerprint use hote hain account takeover detect karnay ke liye. Yeh data encrypted rakhta hai aur tamam logs 180 din baad delete ho jate hain.
Withdrawals processed hone ke baad aapka SadaPay account mein balance transfer hota hai. 12r yahan transaction ID preserve karta hai, lekin aapka bank statement sirf aapko visible hai. Hum peer-to-peer paisa transfer nahi dekh sakte.
Incident response plan mein 72-hour notification mandatory hai. Lekin risk minimize karne ke liye hamara infrastructure regularly tested hota hai aur encrypted hota hai. Agar compromise ho jaye, JazzCash aur Easypaisa tokens rehash hote hain before storage.
Haan. Settings mein visibility toggle karte ho—jo info public ho sakti hai us ke liye aap control rakh sakte ho. Gaming stats, profile picture, status message—sab toggleable hai.